Skip to content
The escarpment of the Simien Mountains in the Ethiopian highlands

Contact Us

Let’s begin your extraordinary journey

Questions, or ready to plan your Ethiopian adventure? Write to our team in Lalibela and we will reply personally, usually the same day.

Reply Time
Within 24 hrs
Based In
Lalibela
Support
24/7
Tours
Private & Group

Get In Touch

Tell us about the journey in your head

However rough the idea, it is enough. We will come back with questions, a route worth considering and a clear answer on cost.

Office
Workdingay Street, Meskel Kibra Kebele, Lalibela, Ethiopia
Hours
Open 24 hours a day, 7 days a week

Let’s Plan Your Ethiopian Adventure

Tell us a little about your travel plans. We’ll help you create a journey that suits your interests.

What kind of journey interests you?Choose as many as you like.

We respond personally within 24 hours. Your personal information will be kept confidential and used to respond to your enquiry.

What Happens Next

How we plan your journey

Four simple steps from your first enquiry to your arrival in Ethiopia.

01

You tell us what you have in mind

Start with a few details: your travel dates, interests, preferred travel style, group size and budget. Or simply tell us which tour caught your eye. We’ll take it from there.

02

We design your itinerary

Within 24 hours, we’ll respond to your enquiry, check availability and send you a tailored itinerary with clear pricing for your dates and group.

03

We refine every detail

Want to add a festival, include a trek, stay an extra night or replace a long drive with a flight? We’ll adjust the route and fine-tune the details until the journey feels right for you.

04

We welcome you to Ethiopia

From your arrival at Bole International Airport to the final day of your tour, we’re here to help. Enjoy carefully arranged travel, knowledgeable local guides and support from our team throughout your journey, including 24-hour assistance for urgent travel needs.

Guest reviews

What our guests say

Rated 5.0 on Tripadvisor and Google, and 4.9 on SafariBookings.

“My tour operator was very communicative even before the trip began and very responsive on WhatsApp. He booked all my domestic flights and arranged all my airport pick-ups and drop-offs. He had professional guides in all the regions I visited, the itinerary was clear, and he was flexible with any changes. There were no extra costs. He is reliable, communicative and well experienced. I will be back with the same company.”

Sarah · Kenya · August 2026

Read more reviews on SafariBookings
“Excellent services provided by Maereg and his team. The local guides and the drivers – Geta (my fave) – were all great. They were patient, professional, knowledgeable and took great care of us. Everything was seamlessly coordinated and they were always on time for pickups and made sure we were briefed in advance of the itinerary and any changes. One of my top travel destinations in Africa, with some of the kindest and warmest people. Maereg went above and beyond! First-class service, always with a smile!”

D Thomas · Google review · May 2026

Read more reviews on Google

Planning Questions

What travellers ask before they write

Do you run private tours or group tours?

Both. We specialise in custom-designed private tours and carefully organised group tours for solo travellers, couples, families and friends.

Can I change an itinerary?

Yes. Every tour on this site is a starting point. Tell us how long you have and what you want to see, and our team will plan the route, including the flights, the guides and the timing.

How quickly will you reply?

Within 24 hours, and usually the same day. We confirm availability and send an itinerary and a clear quote for your dates and group.

How do I book and pay?

A 30% deposit of the total tour price secures your booking. The remaining 70% is due at least 30 days before arrival; if you book less than 30 days ahead, full payment may be required at booking. Read the booking terms

What is included in a tour?

Every tour includes a guide, and each tour page lists exactly what its price covers. On most tours, international flights, the Ethiopian visa and travel insurance are not included.

Do I need a visa for Ethiopia?

That depends on your passport. When you enquire, we confirm the visa position for your nationality. Ethiopia’s official e-visa service is evisa.gov.et.

Where are you based, and can we reach you during the trip?

Our team is based in Lalibela and supports you 24 hours a day, before and during your trip.

Our Promise

What you get from working with us

Locally based, locally run

Born from a deep connection to Lalibela and a passion for sharing Ethiopia, our locally run team brings first-hand knowledge of the country's history, cultures and hidden gems. We create meaningful travel experiences that connect you with the people, places and traditions that make Ethiopia extraordinary.

Private, group or solo

Whether you prefer a private tour, a small-group experience or a solo adventure, we tailor each itinerary to your interests, pace and budget, with flexibility to accommodate changes along the way.

Your journey, carefully arranged

From domestic flights and airport transfers to accommodation, meals and local guides, we coordinate the details of your trip so you can travel with confidence. All inclusions and exclusions are clearly explained before you book.

Personal support, throughout your trip

Our team stays in touch from your first enquiry to the end of your journey. If flights are delayed or plans change, we help coordinate the necessary adjustments and keep you informed.

Chat on WhatsApp